At 2djili, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect personal information when you use the 2djili platform — including our website, games, payment systems, and customer support services. It applies to all registered players and visitors based in the Philippines and anywhere else 2djili is accessible.
By registering an account or continuing to use 2djili, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of it, please do not use the platform. We've written this document in plain language because we believe you deserve to understand how your data is being used — not just have it buried somewhere in small print.
Short version: 2djili only collects what's necessary, uses your data to run your account and comply with the law, never sells your information, and gives you real control over your data. Read on for the full details.
Playing 2djili from Alona Beach in Bohol or anywhere in the Philippines — your personal data stays secure no matter where you are.
Our Privacy Commitments at a Glance
Six things 2djili promises every Filipino player about their data
2djili only collects data that's actually needed to operate your account, process transactions, and meet legal requirements. We don't collect data just because we can.
Your personal information is never sold to third-party marketers or data brokers. Full stop. 2djili generates revenue from gaming, not from selling player profiles.
All data transmitted between your device and 2djili is protected by SSL (Secure Socket Layer) encryption — the same standard used by banks and major financial platforms in the Philippines.
You have the right to access, correct, or request deletion of your personal data. 2djili makes it easy to exercise these rights — just contact our support team.
2djili complies with the Republic Act 10173, otherwise known as the Data Privacy Act of 2012 (DPA), which is the primary data protection law for players in the Philippines.
When 2djili shares data with third parties (e.g. payment processors, game providers), we tell you who they are and why. No secret sharing, no hidden data pipelines.
Who We Are
2djili is an online gaming and casino platform serving players primarily in the Philippines. We are the data controller responsible for the personal information collected through our website and related services at https://2djili.best. As data controller, we determine the purposes and means by which your personal data is processed.
If you have any questions about how 2djili handles your data, you can contact our Data Protection Officer (DPO) at support@2djili.best. We are committed to responding to data-related enquiries within a reasonable timeframe — typically within 5 business days.
Data We Collect
2djili collects different types of information depending on how you interact with the platform. Here's a breakdown of what we collect and why:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration, KYC verification |
| Contact Data | Email address, mobile number | Registration, support interactions |
| Financial Data | GCash number, bank account details, transaction history | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatically when you use the platform |
| Usage Data | Games played, session duration, bet history | During active play sessions |
| Communications Data | Support chat logs, emails, feedback submitted | When you contact us |
We do not collect sensitive personal data categories such as health information, religious beliefs, or political opinions. The financial data we collect is the minimum required to process payments and comply with anti-money laundering regulations.
2djili players across the Philippines — from Cebu SRP to the rest of the archipelago — are protected by the same strong privacy standards.
How We Use Your Data
2djili uses your personal data for the following purposes only:
- Account management: Creating, maintaining, and securing your player account on 2djili.
- Transaction processing: Handling deposits and withdrawals through GCash, Maya, bank transfers, and card payments.
- Identity verification (KYC): Confirming your identity as required by applicable gaming and anti-money laundering regulations.
- Customer support: Responding to your queries, complaints, and requests for assistance.
- Fraud prevention and security: Monitoring for suspicious activity to protect both players and the platform.
- Legal compliance: Meeting our obligations under Philippine law, including the Data Privacy Act of 2012 and AMLC (Anti-Money Laundering Council) requirements.
- Platform improvement: Using aggregated, anonymised usage data to improve the performance and features of 2djili.
- Responsible gaming: Monitoring play patterns to identify players who may need support and to enforce self-exclusion or deposit limits you've set.
2djili will never use your data for purposes not listed above without first notifying you and, where required by law, obtaining your explicit consent.
Legal Basis for Processing
Under the Data Privacy Act of 2012 (Republic Act 10173), 2djili processes your personal data on the following legal bases:
- Contractual necessity: Processing your account data, transactions, and game history is necessary to provide the services you signed up for.
- Legal obligation: Identity verification, AML reporting, and certain record-keeping are required by Philippine law.
- Legitimate interests: Fraud prevention, security monitoring, and platform improvement serve the legitimate interests of 2djili and our player community.
- Consent: For marketing communications (such as promotional emails), 2djili will only contact you if you have opted in. You can withdraw consent at any time.
Who We Share Data With
2djili does not sell or rent your personal data to third parties. We may share your data with the following categories of third parties where necessary to provide our services:
- Payment processors: GCash, Maya, GrabPay, and banking partners process your deposit and withdrawal transactions. They receive only the data needed to complete your transaction.
- Identity verification providers: Licensed KYC/AML service providers assist in verifying the identity of players as required by Philippine gaming regulations.
- Game software providers: Providers such as Jili and JDB receive anonymised session data to facilitate gameplay. They do not receive your personally identifiable information.
- Regulatory authorities: 2djili may disclose data to Philippine regulatory bodies (including PAGCOR and the AMLC) as required by law.
- Law enforcement: Where required by a valid legal order, 2djili may provide data to law enforcement authorities.
All third parties with whom 2djili shares data are contractually required to process it only for the specified purpose and to maintain appropriate security standards.
From the heritage streets of Vigan to the modern skylines of the Philippines — 2djili's data protection standards apply everywhere we operate.
How Long We Keep Your Data
2djili retains personal data only for as long as it is necessary for the purpose it was collected, or as required by law. Here's our general retention approach:
- Active account data is retained for the lifetime of your account plus a reasonable period after closure.
- Financial records and transaction history are retained for at least five (5) years in compliance with Philippine AML requirements.
- KYC documents are retained for the duration required by applicable gaming and financial regulations — typically at least five years after your account is closed.
- Support communications are typically retained for two years to assist with any follow-up queries or disputes.
- Marketing consent records are kept for as long as you remain opted in, plus a short period after opt-out for compliance purposes.
When data is no longer needed, 2djili securely deletes or anonymises it so it can no longer be linked to any individual player.
Security Measures
2djili implements a range of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data transmitted between your device and our servers.
- Encrypted storage of sensitive data including passwords and payment details.
- Access controls ensuring that only authorised 2djili staff can access player data, and only to the extent necessary for their role.
- Regular security audits and vulnerability assessments of the platform.
- Two-factor authentication (2FA) available for player accounts to add an extra layer of protection.
- Incident response procedures to detect, report, and address any data breaches promptly.
While 2djili takes every reasonable precaution to protect your data, no online platform can guarantee 100% security. We encourage players to use strong, unique passwords and to enable 2FA on their 2djili account.
Cookies & Tracking
2djili uses cookies and similar tracking technologies to improve your experience on the platform. Here's what we use and why:
- Essential cookies: Required for the platform to function — handling login sessions, security tokens, and basic site navigation. These cannot be disabled without affecting your ability to use 2djili.
- Functional cookies: Remember your preferences (such as language and display settings) to provide a more personalised experience.
- Analytics cookies: Help us understand how players use the platform — which pages are popular, where users encounter issues — so we can improve 2djili. This data is aggregated and anonymised.
- Security cookies: Assist in detecting suspicious behaviour and protecting against fraud and bot activity.
2djili does not use third-party advertising cookies or share browsing data with ad networks. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect how the platform works for you.
Your Rights as a Filipino Player
Under the Philippine Data Privacy Act of 2012 and related regulations, you have the following rights in relation to your personal data held by 2djili:
Request a copy of the personal data 2djili holds about you.
Ask us to correct inaccurate or incomplete data on your account.
Request deletion of your data where there's no legal requirement to retain it.
Object to certain types of processing, including direct marketing.
Receive your data in a machine-readable format to transfer elsewhere.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact our Data Protection Officer at support@2djili.best. We will acknowledge your request within 3 business days and respond fully within 15 business days. Some requests may take longer if they are complex or if you have made multiple requests simultaneously — we'll let you know if that's the case.
Please note that certain rights may be limited in cases where data must be retained to comply with Philippine legal or regulatory obligations (for example, transaction records required by AMLC regulations).
Minors
2djili is strictly an adult platform. Under Philippine gaming regulations, only individuals who are 21 years of age or older are permitted to create an account and play. 2djili does not knowingly collect personal data from persons under 21.
If we become aware that a minor has provided us with personal data, we will take immediate steps to close the account and securely delete that data. If you believe that a minor has registered on 2djili, please notify us at support@2djili.best immediately so we can investigate and take appropriate action.
Changes to This Privacy Policy
2djili may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and/or an in-platform notification at least 7 days before the update takes effect.
The "Last updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this policy periodically. Continued use of 2djili after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us About Privacy
If you have any questions, concerns, or requests related to this Privacy Policy or how 2djili handles your personal data, please reach out to us through any of the following channels:
- Email: support@2djili.best (attn: Data Protection)
- Live Chat: Available 24/7 on the 2djili website
We are committed to resolving privacy concerns fairly and promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent body responsible for enforcing the Data Privacy Act.
Thank you for trusting 2djili with your information. We don't take that trust lightly — and we'll keep working to deserve it. Maraming salamat, Kabayan!