2djili Terms and Conditions – Philippines

To use 2djili, you must meet the following eligibility criteria at all times:

• You must be at least 21 years of age. This is not a recommendation — it is a legal requirement under Philippine gaming regulations.
• You must be physically located in a jurisdiction where online gaming is not prohibited at the time of play.
• You must not be a current employee, contractor, or immediate family member of an employee of 2djili or any of its affiliated companies or game providers.
• You must have full legal capacity to enter into a binding agreement — meaning you are not under legal guardianship or otherwise legally incapacitated.

2djili reserves the right to request age verification documents at any point. If a player cannot verify their age upon request, the account will be suspended until verification is complete. Winnings generated by an underage player will not be paid out.

Creating an account at 2djili is free. To register, you will need to provide accurate personal information including your full legal name, date of birth, email address, and mobile number. You agree that all information provided during registration is truthful, complete, and up to date.

Each person may hold only one active account on 2djili. Registering multiple accounts — whether using the same or different personal details — is a violation of these Terms and may result in permanent account closure and forfeiture of any balances in those accounts.

• Keep your login credentials (username and password) confidential at all times.
• You are responsible for all activity that occurs under your account.
• Notify 2djili immediately if you suspect unauthorised access to your account.
• Do not share your account with another person, even family members.

2djili may require you to complete a KYC (Know Your Customer) verification process before processing withdrawals. This typically involves submitting a government-issued ID (such as a Philippine passport, driver's licence, SSS ID, or PhilSys national ID) and a recent proof of address. This is standard practice for licensed gaming platforms and is there to protect players.

All deposits at 2djili are processed in Philippine Peso (₱). The minimum deposit amount is ₱50. We currently support the following payment methods:

• GCash
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• InstaPay / PESONet bank transfers
• BDO, BPI, and UnionBank online banking
• Visa and Mastercard bank cards

Deposits are generally credited to your 2djili account instantly or within a few minutes. If a deposit does not reflect after 30 minutes, please contact our support team with your transaction reference number. Do not make a second deposit until the first has been investigated.

You may only deposit funds from payment accounts in your own name. Third-party deposits are not permitted. 2djili reserves the right to reverse and return deposits made from accounts not matching the registered player's name, and to close accounts where this rule is repeatedly violated.

Withdrawals at 2djili are processed to the same payment method used for deposit wherever possible. The minimum withdrawal amount is ₱200. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may be subject to additional verification steps.

Before your first withdrawal, you must complete KYC identity verification. Once verified, subsequent withdrawals are processed within 1–4 hours for GCash and Maya, and within 24 hours for bank transfers. Processing times may be slightly longer during national holidays or peak periods.

2djili reserves the right to delay or withhold withdrawals in cases where there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms. In such cases, we will communicate with you directly to resolve the situation.

2djili offers a range of bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, and free spins. All bonuses are subject to specific terms and conditions stated at the time of each offer, including wagering requirements, minimum odds (for sports bets), eligible games, and expiry periods.

• Bonuses are for personal use only and cannot be transferred to another player.
• Welcome bonuses are available to new players making their first qualifying deposit only.
• Bonus funds are separate from real money funds. Real money is used first by default unless otherwise specified.
• 2djili reserves the right to cancel or modify any bonus at any time, with notice where reasonably possible.
• Suspected bonus abuse — including but not limited to matched betting strategies, low-risk betting patterns designed to clear wagering requirements artificially, or use of multiple accounts — will result in bonus forfeiture and potential account suspension.

If you are ever unsure whether a particular strategy might be classified as bonus abuse, contact our support team before proceeding. We'd rather clarify upfront than have to take action after the fact.

All games available on the 2djili platform use certified Random Number Generator (RNG) technology or, in the case of live dealer games, real physical equipment operated by trained dealers. Game outcomes are not manipulated by 2djili and are determined purely by chance or the actions of live dealers.

Players agree to use 2djili solely for personal entertainment purposes. Any use of automated software, bots, scripts, or any other tools designed to gain an unfair advantage over the platform or other players is strictly prohibited. 2djili actively monitors for such activity.

In the event of a technical malfunction during a game, 2djili reserves the right to void the affected game round and refund the player's stake. The platform is not liable for wins generated as a result of a technical error, and such wins may be cancelled at 2djili's discretion.

The following activities are strictly prohibited on 2djili and will result in immediate account suspension, forfeiture of balances, and where appropriate, reporting to relevant authorities:

• Using the platform for any form of money laundering or financial crime.
• Registering or operating multiple accounts.
• Providing false identity information during registration or KYC.
• Colluding with other players to gain an unfair advantage, particularly in live dealer or poker games.
• Using third-party software to automate gameplay or exploit game mechanics.
• Attempting to hack, disrupt, or compromise the security or functionality of the 2djili platform.
• Engaging in any form of harassment, abuse, or offensive behaviour towards 2djili staff or other players.
• Depositing funds obtained through fraudulent or criminal means.

2djili collects and processes personal data in accordance with our Privacy Policy. By accepting these Terms, you also acknowledge and agree to the Privacy Policy. In brief:

• We collect only the data necessary to operate your account, process transactions, and comply with legal obligations.
• We do not sell your personal data to third parties for marketing purposes.
• We use industry-standard SSL encryption to protect data in transit.
• We may share data with licensed third parties (such as payment processors or identity verification services) solely for the purpose of providing the platform's services.
• You have the right to request a copy of your data, request corrections, or request deletion of your account data where legally permissible.

2djili is committed to promoting responsible gaming. We believe that gaming should always be an enjoyable leisure activity, not a source of financial or emotional distress. The platform provides the following tools for players who want to manage their play:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
• Session time reminders — receive notifications after a defined period of continuous play.
• Cool-off periods — take a temporary break from the platform for a defined number of days.
• Self-exclusion — permanently close your account and restrict access to 2djili.

For more detailed information and links to third-party support organisations, visit our Responsible Gaming page. If you feel that your gambling is causing problems for you or your family, please reach out — it takes courage to ask for help, and we're here to support you through that process, not judge you.

2djili provides its platform on an "as is" and "as available" basis. While we make every effort to ensure continuous availability and accuracy, we do not guarantee that the platform will be uninterrupted, error-free, or completely secure at all times.

To the maximum extent permitted by applicable Philippine law, 2djili shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of profits, loss of data, or financial loss resulting from interruptions in service, technical malfunctions, or game errors not attributable to wilful misconduct on our part.

Nothing in these Terms limits 2djili's liability for gross negligence, wilful misconduct, or any liability that cannot legally be excluded under Philippine consumer protection law.

2djili reserves the right to suspend or close any account at any time, for any of the following reasons:

• Breach of these Terms and Conditions.
• Provision of false or misleading information during registration or KYC.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete identity verification when required.
• Request by the player themselves (voluntary self-exclusion or account closure).

In cases where an account is closed due to a policy breach, 2djili may withhold any bonuses or promotional winnings. Real money balances (excluding bonus funds) will generally be returned to the player after investigation, unless they are subject to legal freeze or connected to suspected criminal activity.

Players may close their own account at any time by contacting our support team. Accounts that have been voluntarily closed may be reopened upon written request after a cooling-off period, subject to 2djili's discretion.

2djili reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an on-site notification at least 7 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.

It is your responsibility to check this page periodically to stay informed of any updates. The "Last updated" date at the top of this page indicates when the most recent revision was made.

If you disagree with any changes to these Terms, your remedy is to close your account before the changes come into effect. We will process any real money withdrawal requests in connection with such closures promptly.